KTSAerial ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website, purchase products, or engage with our services.
1. Information We Collect
Personal Information: When you place an order, subscribe, or reach out to us, we collect personal information such as your name, email, phone number, shipping and billing addresses, and payment details.
Order Details: We collect information regarding your purchases to process and fulfill your orders accurately.
Payment Information: Payment details are securely processed via third-party payment providers and not stored on our servers.
Technical Data: We collect IP addresses, device types, browser details, and usage data to improve functionality, security, and user experience on our website.
2. How We Use Your Information
Order Processing: Information is used to fulfill orders, provide customer support, and ensure timely delivery.
Account Management: For account holders, data is used to maintain profiles, provide personalized recommendations, and streamline future transactions.
Marketing: If consented to, we may use your contact information to send promotional offers, updates, and product recommendations.
Site Functionality: Technical data helps us optimize the website, prevent fraud, and enhance the overall user experience.
3. Legal Basis for Data Processing
We process personal data based on legitimate interests in providing our services, fulfilling contractual obligations, and legal compliance. For marketing communications, we rely on your explicit consent, which you may withdraw at any time.
4. How We Share Your Information
Third-Party Service Providers: We partner with trusted third-party providers, including payment processors and shipping companies, who only access information necessary to complete their tasks.
Legal Compliance: We may share data when required to comply with legal proceedings, court orders, or regulatory authorities.
Business Transfers: In cases of mergers, acquisitions, or asset sales, personal data may be transferred as part of the business transaction.
5. Security Measures
We prioritize your data security with measures like SSL encryption, restricted data access, and secure servers. However, no system is completely secure, and we cannot guarantee total security of your information.
6. Data Retention
Personal data is retained only as long as necessary for the purposes outlined or as required by law. If you request data deletion, we will take reasonable steps to delete or anonymize your information.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, remember preferences, and analyze website performance. You may disable cookies in your browser settings, but please note this may affect site functionality.
8. International Data Transfers
If you access our services from outside the United States, please be aware that your data may be transferred to and processed in the U.S., where our data servers are located. We take appropriate measures to protect data in line with local legal requirements.
9. Children's Privacy
Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we discover that a child’s data has been inadvertently collected, we will promptly delete it from our records.
10. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including access, correction, deletion, and restriction of processing. To exercise these rights, please contact us at the information below. We may require verification to confirm the authenticity of the request.
11. Contact Information
If you have questions or concerns regarding this Privacy Policy or our data practices, please reach out to us.
Email:info@ktsaerial.com Phone: +1 (321) 405-3122 Address: 5000 W Midway Rd, Ft. Pierce, FL 34981 Business Name: KTS Aerial by Pelican Pointe LLC
12. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Changes will be posted on this page, and we encourage you to review this policy regularly.